Rumpke
Reviews and Complaints
Price
- Picks up on days schedule
- Customer service
- Throwing my trash can
Preferred solution: Price reduction
User's recommendation: Find another company
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Verified ReviewerPoor Service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst driver ever!
Preferred solution: Apology
Broken glass, bins and cans left in the street.
User's recommendation: Best Way is our future.
About my bill
- Picks up on days schedule
- Poor customer service
- Company lacks integrity and accountability
Preferred solution: Let the company propose a solution
Blocking road during peak hours!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCalled several times to customer service about my poor service
- When they do their job
- Everything about your company is a joke
Preferred solution: Talk to drivers make sure garbage can is put back probably and debris is picked up
Error on my credit statment
- Company lacks integrity and accountability
Preferred solution: Clear up my credit statment
Do not rent dumpster
- Poor customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Columbus, OhioSpiteful business
- Lack of reliability
- Throwing of trashcans
- Nothing was accomplished
Preferred solution: New trash can
My crew is AWESOME.
- Reliable and friendly drivers
Missed pickups
Request price in writing first
- Miss quoted
Preferred solution: Let the company propose a solution
Save money and go with someone cheaper and actually does their job
Worst excuse for a trash service. Work for a company that has many dumpsters most through this company.
What has always seemed an issue is them leaving the gates to the the dumpster areas wide open. When these are left open they are actually in the road. The dumpster gates are closed when they arrive so they should close them when they leave. Some other issues include them not even bothering to move trash that sometimes gets put in front of the dumpster because tenants can be lazy and not put it in the dumpster and the workday doesn't start before they do pick up.
So what does Rumpke do they run over the bag or two of trash or set the dumpster on top of it after they empty the bin. Bulk pick up is a joke. If you don't wrap every single square inch of upholstered furniture they won't pick it up even if you try to tell them to wait a few minutes so you can cover that small hole. I understand this to a degree but when you send 1 guy to do bulk pick up and he drags the furniture on asphalt or concrete to put in the truck and that damages and puts holes in the wrap then whats the point.
I have to wrap these items and have had no problems with any bugs but i do take some precautions like putting on bug spray, checking the furniture to see if any bugs are present, using gloves, and not rubbing up against the furniture. Another problem WHY is there only guy doing bulk pick up, which leads to another point. You aren't allowed to wrap a mattress and box spring together because 1 guy can't lift that by himself again why is there only 1 guy if lifting that much is a problem.
I know these guys have to be picking up old sleeper sofas which weigh more than a mattress and box spring together. because of these reasons i will be pushing to get another company to handle our trash services.
Confused?
- Picks up on days schedule
Preferred solution: Deliver product or service ordered
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First things first rumpke is not responsible for babysitting your trashcans. So you wait till they come down the steeet to get your lazy butt outside to pickup your can?
Knowing your can already fell over earlier in the day!!!
They have 1000 stops a day so what makes you special? Absolutely nothing...your just LAZY!!