Rumpke
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Verified Reviewer | Cincinnati, OhioNot happy with the gentleman that came to pick the recycling up
Preferred solution: Let the company propose a solution
Bad services
- Delivery issues
Preferred solution: Let the company propose a solution
Tard waste
Worthless company
Trash can change
Poor service
Poor service
Put trash out mon night, came home from work tues and saw rumpke did not take the fluorescent light bulbs I put out. On top of this, they took the time to affix stickers saying they will not take light bulbs (see pics)_.
When I battled through auto-bot messaging and finally spoke with a lady, she first claimed they do indeed take bulbs, and I explained that they INDEED, do not and offered to share the quick pic I took. Changing course abruptly, she said that I would have to wrap the bulb in newspaper and cardboard for drivers "safety" due to glass. I never have to wrap all of the pickle jars and pop bottles in my trash, just the light bulb and her boredom with my intrusion was quite obvious.
I shared that I contacted the other three trash companies that service our area and each stated that it would be no problem to pick up bulbs of any size or shape, Alpha even said they would love to have us as a new customer, put out anything, they will pick up as they want our business! Funny thing is, Alpha is cheaper and hungrier for market share so bye-bye rumpke!
Preferred solution: Let the company propose a solution
Rumpke missed my trash pick up 3 times. I tried contacting customer service by email, by phone, and tried calling dispatch the morning my most recent trash was missed. No responses at all.
- No response from company
Not picked up
Cans being destroyed
Did not answer call
***
Lied, lied, lied, lied
Rumpke gets
Late and no Trash Pick-up
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I'm sure rumpke will close down cause of one customer who dont care about the drivers safety. Those bulbs explode if they barely touch something. Use some common sense it goes a long ways.