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Rumpke - Need trash can picked up.

Found a cheaper company. After having trouble with new billing system and damaged can not being replaced. Dropped service last week still waiting for can to be picked up. 5208 firwood ln Louisville, Ky 40291.
Company wrote 0 public responses to the review from Jun 28.
#1290723
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My uncle died, and I am only person to take care of his stuff, I called Rumpke to cancel his trash pickup and they refused, said she had to speak to him in person, told her he was deceased, she said I would need to mail or fax a copy of his death certificate to her....
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Company wrote 0 public responses to the review from Jun 21.
#1285217
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Excellent service. For all the complaints on here i want you customers to think about this. These drivers have to maneuver arouns idiots in vehicles everyday to complete the job. They deal with ice,snow,rain,heat regardless of what the job must be done. Not to mention...
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Company wrote 0 public responses to the review from Jun 16.
EquableBoykinSpaniel208
EquableBoykinSpaniel208

I didn't have one problem with the actual garbage collectors, but it all went down hill when I contacted customer service. Lie after lie after lie. I terminated my service alm...

#1281725
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2 times in 6 months this company has forgot to pick up my trash the driver is a total bonehead and throws your cans around and leaves trash laying around unfortunately the got a monopoly on the market....0 star rating overall buffoonery and sub standard customer...
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Company wrote 0 private or public responses to the review from Jun 12.
Anonymous
Anonymous

If hes leaving trash lay around then obviously your not bagging it and the canis probably overweight. Put yourself in his shoes and maybe you'll appreciate the job hes doing i...

1.0
#1278636
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Rumpke - CUSTOMER 4 WEEKS, NO PICK UP FOR 3 OF THEM
Rumpke - CUSTOMER 4 WEEKS, NO PICK UP FOR 3 OF THEM
Pick up day is Friday I have been a customer of Rumpke for 4 weeks. I did not choose this company, I was force fed this service when they acquired my old provider clients & routes. We were notified by mail & assured at that time that nothing would change and Rumpke...
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Company wrote 0 private or public responses to the review from Jun 05.
Anonymous
Anonymous

Do you really think a lost customer here or there really hurts rumple? They are the Walmart of trash companies with millions of dollars.

1.0
Wellston, Ohio
I didn't like
  • Everything about your company is a joke
#1272378
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Rumpke - Human resources

My brother, Cleve Williams passed away a few days ago. I'm checking to make sure he didn't have any active policies.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 04.
#1271857
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Ive had this service now for about 4 months and they have picked up my trash maybe 3 times. I have a large bill with them and ofcourse expected to pay but for what?? Everytime I call in to tell them whats going on they always tell me it will get resolved but it never...
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Company wrote 0 private or public responses to the review from Jun 01.
Anonymous
Anonymous

Yup, sounds like Rumpke. Sometimes they’re closed by the time you get home from work, so you have to wait until the next day or even better Monday! You

Anonymous
Anonymous

Probably not getting it out on time they do have start times they have to abide by stop saying it’s out night before contact a supervisor or something if problem reoccurs

#1269348
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Rumpke - Our trash was not collected

It has been 48 hours from the original complaint on Tuesday 29th of our trash not being collected. The trash can has a very possible chance of blowing over from the incoming storm and we just wanted to know if we should still leave it out in the road or pull it back and also if there was someone dispatched to come out and collect our trash. Thank you and have a blessed day!
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 31.
4.7
Details
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
#1268633
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Has failed to pick up either trash or recycling on multiple occasions. Usually we just suck it up and keep the trash for another week until they come back around, but this last time they failed to pick up recycling, we decided to contact them for a pickup as the pail...
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Company wrote 0 private or public responses to the review from May 26.
Anonymous
Anonymous

Good luck with republic they gouge u on price and they are doing away with residential svc

1.0
#1264687
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Rumpke - Why in the *** do you wake ppl at 3 and 4 o'clock in the mo

It happens every week like right now .way to early. What a way to be woken up ridiculousShocked
Company wrote 0 public responses to the review from May 22.
1.0
Details
Product or Service Quality
Georgetown, Ohio
#1261410
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