Rumpke - Will never use
I sit and watch my neighbors share trash service and they do nothing about it but will not let me share with my other neighbor because its illegal and considered trash dumping. Unfair!!!!
Rumpke - Worker not completing duties
Every eeek whoever picks up my trash leaves the lawn bags. I'm calling rumpke in order for the bags too be picked up. I keep being told there is no excuse for the bags not being picked up. I'm contacting the bbb and my city i live in. This is unacceptable
I am scheduled to have recyclables picked up on Tuesday When it was not picked up I called Customer Service I was told that it would be picked up Wednesday It was NOT I called Wednesday and was told it would be picked up Thursday It was not I called Thursday and was...Read more
First problem they throw my trash can lid away.... So now if there is anything in the can, raccoons & opossums tear into it and it's all over my yard. And if that's not enough, I started using a smaller trash can that I had because I now keep it in the basement as long...Read more
Unbelievable ordeal to try and reach this company by phone. I reached their automated telephone system (and there is no other option than to go through automated phone ***); I called a phone number on their web page only to (eventually) be told that the number I called...Read more
I didn't like
- Bizarre telephone system and rude customer service
I called the local personal customer person several times and got the run around. Never fixed the ruts and never got my garbage picked up every week. I ended up repairing my ruts in the yard twice after complaining about having them fixed three times. After a full...Read more
I park near the end of my drive way and I drive and SUV and I can not see directly behind me. So the wonderful employees of Rumpke decide to put the trashcan right behind my vehicle. I leave everyday at 7:30 am, I do not have time to check behind my car and I have hit...Read more
I didn't like
- Lack of reliability
- When they do not do their job
They went through my trash and found some of my grandmothers mail. I received a letter saying she can't put her trash with mine and they sent her a bill. First off, my grandmother had been living with me while recovering from a broken ankle. Second, how can they be...Read more
Short Review on March 17, 2017
Im am getting charved more for my rumpke. We just recently moved in and they gave us a fee charge for putting in the dervice and told us its gonna be around 55 for the 3 months for your garbage and now after a wekk later we get another bill of about 70 and pay it in the next week in a half. Whi does this charging people for more???
Short Review on February 19, 2017
I would like to know why we are still being billed a fuel surcharge? Fuel has been back to "normal" for over a year. If they need the mo run that bad why not raise the service price.
Do you have something to say about Rumpke? What happened? What can we help you with?