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A Rumpke driver cane down an alley in our subdivision and there are no commercial trucks permitted on those surfaces. They must stay on the city street. This is not a repeated issue in our neighborhood. I called Customer Service and the gal listened to my complaint...
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4.3
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  • Customer service
#1184833
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I have never had issues with Rumpke recycling up until a couple of weeks ago. They failed to pick up our recycling bin on pick up day. We placed it on our curb before 7Am next to our garbage can and bags. I called Rumpke and said they would send someone out/back to...
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#1183648
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We had there service for only a short time. They wouldn't pick up more than 2 cans. I set out an extra bag and they couldn't pick it up. Now they block the whole road during pick up on our street. Not letting any cars around and making it very dangerous. Very rude...
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Anonymous
Anonymous

Yeah right I guess rumpke parks sideways when they pickup a stop. They maybe take 2 minutes at each stop if that. If I were rumpke I wouldn't pickup your stop especially since...

Anonymous
Anonymous

If you decide to pass that's on you. If they have the lights on the truck that's on you. Please be considerate of these workers they are in your town ONCE a week and you canno...

#1161075
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Rumpke - Horrible company
Worst customer service and lazy drivers. Constantly missing my street. And when they did pick it up he took half and left. When i called they said they wiil get it next week. My cans are full and they claim they wont pick bags off the ground. She told me to put my...
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1.0
#1160285
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Rumpke - No service and Rude costumer service

My bill skyrocketed and when I called they told me to bad so sad and I told them to finish out the quarter and then cancel my service and they never came to pick up my trash again. Every time I'd call they'd claim that they'd send someone out and then never showed up and when my service date was up they claimed they no longer had to pick up at my home because my contract was up.
1.0
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#1158342
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Our entire street was neglected by rumke they didn't pick up anyones trash this morning
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Anonymous
Marietta Ohio

Same here. Weekly pickup delayed for holiday. Then it snowed. Recycling truck managed to make it down our street but the trash still sits there. And guess what? No one in the ...

#1155970
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Rumpke - Identity theft

Rumpke went thru our garbage & took our personal info & used it . Talk about fraud & theft
1.0
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#1145380
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It's clear to me that I'm not the only one having issues with Rumpke. I've had to call Rumpke or email them 3 out of the past 4 weeks to find out why my trash hasn't been picked up. The driver is clearly a liar, stating our trash wasn't put out for my Friday 5:30 a.m....
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Anonymous
Anonymous

That's a good one!!! I'm sure the driver does like 1000 stops a day so relax. I'm also sure he's not going miss your house 3 out of 4 weeks. People telling lies nowadays is un...

Anonymous
Cathy

We were supposed to have a day delay for pickup due to the Christmas holiday, picking up Thursday morning instead of Wednesday, the trash was collected as stated but the recyc...

1.0
#1144734
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Rumpke - Took our can!!!

We paid our bill and they came and took our trash can away. Called them up and they seen where we paid but expect us to pay $25 to get our can back for their mistake. Guess they are going to have to pick each bag up off the road from now on
1.0
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#1143296
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Rumpke - Horrible company - paint lick ky

Sense August 2017 to present had nouthing but truble. First they change time didn't let us know then not getting pick up and I pay ever time my bill is due the driver does not care and the service dept don't eather thank no more pick up after this cycle
1.4
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#1131691
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