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My cans are consistently left in the street where traffic can hit them after they are emptied by Rumpke. I called to let customer service know that this is unsafe. Two weeks later after putting my trash can out the night before I watched the rumpke employee take my...
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Anonymous
Anonymous

You say they always sit em in the street right? Well maybe it was windy that day and they said what the *** hes gonna complain anyways so let's sit em in the neighbors yard an...

Anonymous
Anonymous

Tell the truth they just don't do stuff like this for the *** of it. Wind possibly blew your can in the street and they cannot sit all day and hold your can till you come home...

1.6
Butler, Kentucky
#1236657
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How much does rumpke residental cost

Just wondering how much rumpke charges a month ..our garbage people recently sold,out to them and says our rates will stay the same through 2018 but will go up after that...but i cant find a price nowhere website nothing...thanks so much...,in irvine ky
1.0
Details
Billing Practices
#1228949
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Rumpke - Single Mom
Rumpke - Single Mom
So this morning, my kids were watching the trash man, as usual. They then told me that he threw our trash cans. I look and they're thrown across my driveway. I asked why, and he said I had so much "shit" and he's "tired of it". Mind you, we didn't even put cans out...
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Anonymous
Anonymous

Doesn't address cussing , no excuse, also trucks lift cans now not like old days so much, sounds like a hole driver, definitely, poor company

Anonymous
Anonymous

It's like everything else in this world it's called rules. Your can was more than likely over the weight limit. How would you like to drive for rumpke have 800 stops and lift ...

3.2
I liked
  • When they do their job
I didn't like
  • Bizarre telephone system and rude customer service
  • When they do not do their job
  • Garbage man cursing at me in front of kids
#1227703
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Rumpke is the worst! We moved to our home a little over a year ago, since moving there we have not had our gabage picked up consistantly ever. We have made calls at least 3 x a month to rumpke who always promises it will not continue to happen, yet it continues. Fed up!
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Anonymous
Xray

Mr. Anonymous you sure contradict everybody that makes a comment up here especially if it's bad you may have good service where you're at but I know from experience Services i...

Anonymous
Anonymous

You probably hide your can behind vehicles or trees. They just don't go blind everytime they drive past your house. Make it visible it's really easy to do. Respect the freshma...

2.1
#1225113
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Our pick up day is Monday. We took our trash can down the 1/4 mile driveway of our home for pick up on Sunday night. Monday , everyone on the street was picked up except for ours. I called and asked why, I spoke to Michelle who said i was current and she would get...
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3.2
I liked
  • Customer service
I didn't like
  • Nothing was accomplished
#1220782
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In early January, I contacted Rumpke to get a refund for overpayment on a trash bin rental which the city of Westlake said I was entitled to. Rumpke said they had no record at all of any payment I made. It gets better. In early February, I placed an almost-new 35...
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Anonymous
Anonymous

Have you ever heard of a thing called wind? It happens alot in the winter months and yes unbelievable it blows hard enough to make your can disappear. Do you really think rump...

2.0
Broadview Heights, Ohio
I liked
  • Timeliness of pickup
  • Timel
I didn't like
  • Loss of trash bin
#1220196
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At least every other month I am calling Rumpke because the truck has missed our street. This week they picked up our street but failed to pick up at my home. Yes, my trash was out the night before and I pay my account a year in advance and utilize one of the large...
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1.2
Wellston, Ohio
#1216667
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I made the mistake of signing up for Rumpke's trash pickup service. I paid a lot to begin with and a couple weeks after was hit with another charge of $26. I was initially being billed for a plastic trash receptical that never arrived. I waited to pay, thinking that I...
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1.0
#1215354
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Rumpke - Dont pick the garbage on 12157 kenn,rd springdale and other.

Never respond not body pick my garbage on 12157 kenn, rd today and other neiborth is pick all ready why my not .
1.2
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Additional Fees
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Georgetown, Ohio
#1201486
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This morning, 20 Feb 2018, between 6:09am and 6:37am at least two large Rumpke construction dumpster trucks working at the MI Homes Hudson Hills construction site along Hudson Hills Drive in Deerfield Township (Mason address) made enough noise to wake us up. The Rumpke...
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1.0
#1193526
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