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Anyone thinking about using rumpkie you should reconsider .. They have been charging a $5.10 fuel surcharge. When I called to asked why they charge this with diesel prices the lowest in years. The witch on the other end stated it will always be on my bill. Well I...
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2.7
#792577
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The absolute rudest people I've ever encountered. They obviously don't have any respect for their customers, which is why I canceled my service with them. Dealing with Isaac, sealed the deal for me. His arrogance and inconsideration was very unprofessional, and...
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Anonymous
Anonymous

They are very lazy. They rarely put the trash cans back where they found them, but instead put them in the driveway, blocking it. Have to get out of my car, move the *** cans ...

1.0
Galion, Ohio
#771403
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I have never left a negative review on a company but that's is changing today. We have used Rumpke for many years with no complaints until the last several months they refused to empty our dumpster-the driver would get out of his truck and literally grab the two bags...
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#746178
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Rumpke Residential Waste Collection Review

Rumpke
#886224
1.0
Details
The garbage collectors are rude and there are times when they dont even take my garbage. Terrible service, its a shame there isnt another company to switch to. Rumpke can kiss my a**
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Short Review on June 20, 2016

Rumpke
#868920
1.5
Details
I have had rumple for 9 years now. This has to be the only company I know that does not care about their customers within a month I have been missed 3 times asked to talk to a manager and they are too busy. So I just sit and wait till they decide to get my trash. Don't use this company there are other ones that care
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Rumpke Residential Waste Collection Review

Rumpke
#842848
Paid for a 20 yard dumpster, they said it was going to be dropped off on Tuesday and didn't get it until Thursday. I paid over 400 dollars and they will not refund me my money!!! So i only got 2 days of services. My husband and i keep calling, they keep changing there story, VERY VERY rude people!!!
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Rumpke Trash Collection Review from Humble, Texas
Rumpke Trash Collection Review from Humble, Texas
1/2

Rumpke Trash Collection Review from Humble, Texas

Rumpke
#770166
Your truck left a big hole in our road. Orchard Ct. Pendleton Ky
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These idiots, I grew up literally 3 doors down from greedy bill rumpke, and his entire company and family are nothing but greedy, self consumed douchebags. I accidentally missed my payment last month, all it would have taken was a simple phone call from customer...
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#733625
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Supervisor lied during the interview by saying that Rumpke drivers work about (2) 12-14 hour days during the week which was clearly a lie. I found myself starting at 5:30-6:30am and my day did not end until almost 7:00pm on a daily basis. Employees were literally...
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Anonymous
Anonymous

Very True!! They don't care about their employees or customers!! Beware! Very deceitful company!!!

#713317
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I live in a 400 home Community & Rumpke has 95% of our neighborhood signed up for trash pick up. 1 would think that we wouldn't have 'issue', however, we do. Approximately, every 2 or 3 weeks I must call them & explain that they failed to pick up my trash or...
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Anonymous
Anonymous

Same here. They consistently fail to pick up trash and recycling and calls to customer service, route managers and city of covington have yet to yield results.They say "we'll...

2.2
#683098
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I cant ever find the login so i can pay my bill i all ways run in to stuff for new coustermar.
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Anonymous
Anonymous

Rumpke is a joke plain and simple . I had a mishap with my bill so I paid the bill and they lied to me and told me all garbage trucks were grounded for the day the soonest wou...

2.5
#661376
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I filled bankruptcy 2 months ago and have been a customer of rumpke for 1 year as I have been at my current residence. My old account was zeroed out (like all my utility accounts were) and last week rumpke decided to stop my services and charge me a 3 month advance...
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Anonymous
Anonymous

That's against the laws of the FDCPA (Federal Debt Collections Practices Act) and OCSPA (Ohio Consumer Sales Practices Act). If you tanked them in bankruptcy - that's it. I ...

#644849
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We have had problem after problem with Rumpke. They are extremely unreliable. Pay for pick up every two weeks and actually get a pick up about once every two months to the point the trash is overflowing! When you call with an issue they give you false promises to...
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#633199
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Not a week goes by where not all the trash is picked up. One time it's a cardboard box, then a can of pop....etc. They don't even honor their own policies regarding what they will and won't pick up on your designated pick up day. If you can to complain - they tell...
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Anonymous
Anonymous

I'd like to see you "try" be a garbage man, you'd think twice about what you said

Anonymous
Kay

Just filed a report for not collecting trash as done for the last 5.5 years. Told by office staff if the lid is not closed what happens to fall out stays on the ground until t...

#565627
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