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Rumpke Trash Collection Review

So thry took my can and ans trash called to xomplain and said it was either not service me or throw away can drivver calls tells me ite his choice my property is his choixe to throw away and i sais so u csn throw away my can and nothing i csn do or say abou it he said yah pretty much i hung up before i flipped out called manager waiting for call back
4.0
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
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Piketon, Ohio
#700651
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I live in a 400 home Community & Rumpke has 95% of our neighborhood signed up for trash pick up. 1 would think that we wouldn't have 'issue', however, we do. Approximately, every 2 or 3 weeks I must call them & explain that they failed to pick up my trash or...
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Anonymous
Anonymous

Same here. They consistently fail to pick up trash and recycling and calls to customer service, route managers and city of covington have yet to yield results.They say "we'll...

2.2
#683098
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Rumpke Trash Collection Review

Worst service ever!! We had to call them every week to come get our trash! The only time they did come without being called was after we cancelled our service. It is my goal to make sure everyone on our road switches to another carrier!
1.0
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Customer service
Price Affordability
Product or Service Quality
Staff
#682752
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I cant ever find the login so i can pay my bill i all ways run in to stuff for new coustermar.
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Anonymous
Anonymous

Rumpke is a joke plain and simple . I had a mishap with my bill so I paid the bill and they lied to me and told me all garbage trucks were grounded for the day the soonest wou...

2.5
#661376
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I filled bankruptcy 2 months ago and have been a customer of rumpke for 1 year as I have been at my current residence. My old account was zeroed out (like all my utility accounts were) and last week rumpke decided to stop my services and charge me a 3 month advance...
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Anonymous
Anonymous

That's against the laws of the FDCPA (Federal Debt Collections Practices Act) and OCSPA (Ohio Consumer Sales Practices Act). If you tanked them in bankruptcy - that's it. I ...

#644849
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Trash Can Review

After continuously not having trash picked up, we cancelled our service and requested our bin be picked up. Three weeks and constant excuses why it wasn't picked up...will I get my refund? Doubt it!!
1.5
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Product or Service Quality
Staff
#634830
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We have had problem after problem with Rumpke. They are extremely unreliable. Pay for pick up every two weeks and actually get a pick up about once every two months to the point the trash is overflowing! When you call with an issue they give you false promises to...
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#633199
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Not a week goes by where not all the trash is picked up. One time it's a cardboard box, then a can of pop....etc. They don't even honor their own policies regarding what they will and won't pick up on your designated pick up day. If you can to complain - they tell...
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Anonymous
Anonymous

I'd like to see you "try" be a garbage man, you'd think twice about what you said

Anonymous
Kay

Just filed a report for not collecting trash as done for the last 5.5 years. Told by office staff if the lid is not closed what happens to fall out stays on the ground until t...

#565627
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Rumpke gave me a can that was torn up 4 years ago. I bought wheels and other items I needed to fix it, now after 4 years, I see 2.50 added on my bill for a can! The man that gave it to me was just going to throw the can away. I called and talked to the lady in the...
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Anonymous
Anonymous

The brother must pick up my trash they threw my can busted wheels off call and complain they can't do nothing cuz my can was old so after six weeks of taking the trash from sa...

Anonymous
KK

They took the can I paid for and haven't brought it back yet.

#560913
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Wheeled Recycling Container Review

How do i get the pickup person to close the top on my wheeled recycling container? Pain in the neck (and back) to get the water and snow out. Papers stick to the wet container.
#557031
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