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Rumpke - Terrible....canceling today!

Our trash only gets picked up maybe every two weeks when it's suppose to be picked up every week. Out recycling has set out for four weeks straight, when it's suppose to be picked up every two. We have called countless times and all they tell you is ok, we will have someone out in 24 to 48 hours which is a lie by all the different call service reps they have. They are a joke.
1.0
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Exchange, Refund and Cancellation Policy
#1256054
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Rumpke - Awful rediculous

My family mail comes in my box and they wont let me throw my trash out because they want me to throw there old mail away really
#1253529
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Rumpke - Hazardous driving down millstone rd. Beaver Ohio

Every Wednesday the rumpke driver that drives the small sanitation truck and sometimes a regular white pick up drives dangerously fast up and down our one lane gravel rd. I have children that play with other kids across the road and would appreciate it if they could take them and other children on our rd. Into consideration. The trash will still be there when they arrive. It aint going anywhere.
#1246118
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Rumpke - No Service

After they skipped our trash pickup i called and left two messages then my wife called monday still no pickup called tuesday no pickup
1.0
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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#1245590
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Did not empty our trash can
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Anonymous
Anonymous

Probably cause it was frozen or you didn't bag it. They don't scrap cans out if that surprises you. In my opinion if they bang your can to get the unbagged items out then you ...

1.2
#1236959
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My cans are consistently left in the street where traffic can hit them after they are emptied by Rumpke. I called to let customer service know that this is unsafe. Two weeks later after putting my trash can out the night before I watched the rumpke employee take my...
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Anonymous
Anonymous

You say they always sit em in the street right? Well maybe it was windy that day and they said what the *** hes gonna complain anyways so let's sit em in the neighbors yard an...

Anonymous
Anonymous

Tell the truth they just don't do stuff like this for the *** of it. Wind possibly blew your can in the street and they cannot sit all day and hold your can till you come home...

1.6
Butler, Kentucky
#1236657
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How much does rumpke residental cost

Just wondering how much rumpke charges a month ..our garbage people recently sold,out to them and says our rates will stay the same through 2018 but will go up after that...but i cant find a price nowhere website nothing...thanks so much...,in irvine ky
1.0
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Billing Practices
#1228949
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Rumpke - Single Mom
Rumpke - Single Mom
So this morning, my kids were watching the trash man, as usual. They then told me that he threw our trash cans. I look and they're thrown across my driveway. I asked why, and he said I had so much "shit" and he's "tired of it". Mind you, we didn't even put cans out...
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Anonymous
Anonymous

Doesn't address cussing , no excuse, also trucks lift cans now not like old days so much, sounds like a hole driver, definitely, poor company

Anonymous
Anonymous

It's like everything else in this world it's called rules. Your can was more than likely over the weight limit. How would you like to drive for rumpke have 800 stops and lift ...

3.2
I liked
  • When they do their job
I didn't like
  • When they do not do their job
  • Garbage man cursing at me in front of kids
  • Bizarre telephone system and rude customer service
#1227703
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Rumpke is the worst! We moved to our home a little over a year ago, since moving there we have not had our gabage picked up consistantly ever. We have made calls at least 3 x a month to rumpke who always promises it will not continue to happen, yet it continues. Fed up!
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Anonymous
Xray

Mr. Anonymous you sure contradict everybody that makes a comment up here especially if it's bad you may have good service where you're at but I know from experience Services i...

Anonymous
Anonymous

You probably hide your can behind vehicles or trees. They just don't go blind everytime they drive past your house. Make it visible it's really easy to do. Respect the freshma...

2.1
#1225113
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Our pick up day is Monday. We took our trash can down the 1/4 mile driveway of our home for pick up on Sunday night. Monday , everyone on the street was picked up except for ours. I called and asked why, I spoke to Michelle who said i was current and she would get...
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3.2
I liked
  • Customer service
I didn't like
  • Nothing was accomplished
#1220782
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