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They went through my trash and found some of my grandmothers mail. I received a letter saying she can't put her trash with mine and they sent her a bill. First off, my grandmother had been living with me while recovering from a broken ankle. Second, how can they be...
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1.8
#1033036
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Today the Rumpke driver for my area/street threatened to come to my house after work and "take care of me". This all started a week ago when apparently I put a can out that was not picked up. I thought perhaps it was too heavy, so being a nice guy, this week I stood...
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Anonymous
Anonymous

I would call the cops and then call a new trash company. rumpke sucks. I used to work there until I had to leave that place. I seen stuff like that all the time.

1.0
I didn't like
  • When they do not do their job
#919892
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are you kidding?? Hot summer day and they missed me again??? TERRIBLE SERVICE.. 5112 NANCY AVENUE. LOUISVILLE KENTUCKY ... HOW BLIND OR *** ARE THEY?/ ILL BE SWITCHING MONDAY AUGUST 29.. THIS TRASH OUGHT TO BE SMELLING REALLY WELL BY MONDAY. THIS TRASH OUGHT TO BE...
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#908106
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Rumpke - Worker not completing duties

Rumpke
#1078926
1.0
Details
Every eeek whoever picks up my trash leaves the lawn bags. I'm calling rumpke in order for the bags too be picked up. I keep being told there is no excuse for the bags not being picked up. I'm contacting the bbb and my city i live in. This is unacceptable
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Price Affordability

Short Review on March 17, 2017

Rumpke
#1022184
1.0
Details
Im am getting charved more for my rumpke. We just recently moved in and they gave us a fee charge for putting in the dervice and told us its gonna be around 55 for the 3 months for your garbage and now after a wekk later we get another bill of about 70 and pay it in the next week in a half. Whi does this charging people for more???
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Short Review on February 19, 2017

Rumpke
#1010775
3.5
Details
I would like to know why we are still being billed a fuel surcharge? Fuel has been back to "normal" for over a year. If they need the mo run that bad why not raise the service price.
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Short Review on November 22, 2016

Rumpke
#959507
5.0
Details
My Rumpke people who pick up for my neighborhood. ARE FANTASTIC..... I will stop to just tell them to have a good day, and have been met with nothing but polite men. Always waves when I pass them on my street. I live by North Fairfield Elementary. Thank you. Not all people can do such a job and still be pleasant.
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Staff
Value for money
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They have the worst service I have ever had in 30 years at this address. I take out 2-3 small bags every week, and about 8 times in the past 8 months they leave it sitting. When I call the girls in the office are nice to call back and assure they are putting in an...
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1.0
Mount Washington, Kentucky
I liked
  • Girls in office call back
I didn't like
  • Lack of reliability
  • When they do not do their job
#899860
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Rumpke - Residential Waste Collection Review from Cincinnati, Ohio
Rumpke - Residential Waste Collection Review from Cincinnati, Ohio
Rumpke - Residential Waste Collection Review from Cincinnati, Ohio
Rumpke - Residential Waste Collection Review from Cincinnati, Ohio
My trash keeps getting Skipped...they say there are cars parked on the corners, but theres NOTHING on the corners!! I have called Several times but the problem is still NOT resolved.
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Anonymous
Anonymous

They have No excuse. I have the same problem with Rumpke. Never had these issues with another well known collection company, just with Rumpke. Very poor service and they do...

1.0
#893379
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Good Morning, I would like to request that you speak to the route driver that was picking up trash this morning in Mt. Healthy on Harrison Street, north of Adams Rd. I witnessed him throwing the emptied trash cans back towards the sidewalk from the center of the...
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2.2
I didn't like
  • Throwing my trash can
#892978
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My trash wasn't picked up again. I (and my guests) get to look at it all weekend, AGAIN. It is so annoying to call and listen to repeated menus and we'll call you back on our next business day. It adds insult to injury. I'm an old woman and have to drag my trash uphill...
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Anonymous
Anonymous

I have the SAME probkem out in Mt Washington, Ky. I am so tired of my trash being skipped and I call, they say they put in a work order for someone to come back and get it, I...

Shively, Kentucky
#891449
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I had to talk to one of collectors about something that are bigger ticket item. I think they do a great job! Sometimes i think these people who conplain ,are people who have never done any hard work in there life. Anyway good job Rumpke. There are people like me who...
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Anonymous
Anonymous

Would you think they do a Great job if you had your trash sitting out on collection day and about 8 times over the past 8 months they skip over and leave it sitting!? Would y...

3.8
#887735
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I've had 4th of July garbage now for almost 3 weeks, I put it out dilligently evey Wednesday morning before 7 am and I return from work to find the *** still sitting there - they apparently are not taking cardboard anymore? Thanks for the memo @ssholes. Seriously - you...
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Anonymous
Anonymous

From the 4th to the 13th when you posted this is only 9 days, you ***!

1.0
I liked
  • When they do their job
I didn't like
  • New pickup policy
  • When they do not do their job
#881821
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Every week, at nearly the same time, our neighborhood (among dozens and dozens of others) is completely wakened by the rumpke pickup up waste at 4:10 - 4:30 AM. This is wrong and needs no explanation. Most communities have prohibitions or ordinances against disturbing...
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Anonymous
Anonymous

We start that early to avoid traffic cause of people like you that don't care about us. Not to mention trying to stay out of the way of buses. All the things in the world and ...

3.3
I didn't like
  • Stop waking us up at 4 am
#881175
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