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I hate rumpke they don’t pick up my trash, they break my trash can and all the supervisors tell me is that there is nothing they can do. Rumpke monopolized trash and they give you terrible service experience
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Anonymous
Anonymous

If they don't pick your trash up then how they breaking your cans?? Exactly false information!!

Anonymous
Anonymous

Yeah I'm sure your trash cans weight to much if they got broken. Damn I hate liars!!! That's the problem that these workers deal with the customers always right when 99% of th...

1.0
#1295426
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Rumpke - Our trash was not collected

Rumpke - Our trash was not collected
Rumpke - Our trash was not collected
Have had date change of pick up service. Not picked up for three weeks.
1.1
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Wellston, Ohio
#1294076
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Rumpke - Need trash can picked up.

Found a cheaper company. After having trouble with new billing system and damaged can not being replaced. Dropped service last week still waiting for can to be picked up. 5208 firwood ln Louisville, Ky 40291.
#1290723
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My uncle died, and I am only person to take care of his stuff, I called Rumpke to cancel his trash pickup and they refused, said she had to speak to him in person, told her he was deceased, she said I would need to mail or fax a copy of his death certificate to her....
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#1285217
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Excellent service. For all the complaints on here i want you customers to think about this. These drivers have to maneuver arouns idiots in vehicles everyday to complete the job. They deal with ice,snow,rain,heat regardless of what the job must be done. Not to mention...
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#1281725
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2 times in 6 months this company has forgot to pick up my trash the driver is a total bonehead and throws your cans around and leaves trash laying around unfortunately the got a monopoly on the market....0 star rating overall buffoonery and sub standard customer...
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Anonymous
Anonymous

If hes leaving trash lay around then obviously your not bagging it and the canis probably overweight. Put yourself in his shoes and maybe you'll appreciate the job hes doing i...

1.0
#1278636
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Rumpke - CUSTOMER 4 WEEKS, NO PICK UP FOR 3 OF THEM
Rumpke - CUSTOMER 4 WEEKS, NO PICK UP FOR 3 OF THEM
Pick up day is Friday I have been a customer of Rumpke for 4 weeks. I did not choose this company, I was force fed this service when they acquired my old provider clients & routes. We were notified by mail & assured at that time that nothing would change and Rumpke...
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Anonymous
Anonymous

Do you really think a lost customer here or there really hurts rumple? They are the Walmart of trash companies with millions of dollars.

1.0
Wellston, Ohio
I didn't like
  • Everything about your company is a joke
#1272378
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Rumpke - Human resources

My brother, Cleve Williams passed away a few days ago. I'm checking to make sure he didn't have any active policies.
#1271857
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Ive had this service now for about 4 months and they have picked up my trash maybe 3 times. I have a large bill with them and ofcourse expected to pay but for what?? Everytime I call in to tell them whats going on they always tell me it will get resolved but it never...
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#1269348
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Rumpke - Our trash was not collected

It has been 48 hours from the original complaint on Tuesday 29th of our trash not being collected. The trash can has a very possible chance of blowing over from the incoming storm and we just wanted to know if we should still leave it out in the road or pull it back and also if there was someone dispatched to come out and collect our trash. Thank you and have a blessed day!
4.8
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Customer service
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website
#1268633
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