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Rumpke - Took our can!!!

We paid our bill and they came and took our trash can away. Called them up and they seen where we paid but expect us to pay $25 to get our can back for their mistake. Guess they are going to have to pick each bag up off the road from now on
1.0
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#1143296
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Rumpke - Horrible company - paint lick ky

Sense August 2017 to present had nouthing but truble. First they change time didn't let us know then not getting pick up and I pay ever time my bill is due the driver does not care and the service dept don't eather thank no more pick up after this cycle
1.4
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#1131691
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Rumpke - Horrible

Takes 3-5 business days to process on line payments and service is discontinued if you are 2 days late. Do not have ability to contact drivers. Worst customer service ever . DO NOT CARE DO NOT USE
1.0
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#1114434
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I pay my bill every quarter but this year have had 3 no pickups from Rumpke. First 2 didnt call but im paying for something that should be done weekly. Friday called was told leave can out and next 48 hours will be picked up. Today tuesday still no pick up. Called...
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#1102950
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Rumpke - Picked up trash can

September 18 2017 trash can picked up today with out warning . Wasn't to be picked up till Oct 27th 2017. Doesn't get returned until Friday, if that even happens. Very disappointed in rumpke. Somervill,ohio
1.0
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#1102433
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Rumpke - Charged for services I canceled!

Canceled services the end of July when I moved out of state. End of August my old bank account was charged for another quarter! Customer service advised me that my services had been canceld, just not my auto pay. Now I am to wait four weeks for a refund. Horrible way to treat good paying customers!
2.1
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#1096887
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On 8/22/2017 someone came up our driveway and took our trash can. My husband believes Rumpke picked it up by mistake from the wrong address. On 8/23/2017 I filed a report with Rumpke. I was told we would get a new can in 7-10 business days to put our trash out by the...
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Anonymous
Melissa

I had this same problem myself. Husband sat trash out for the taking, get home & can is missing. I’m thinking they picked it up too, but they didn’t leave any notes on my acco...

1.7
#1095314
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Every week it happens..the trash collector takes our can from off the curb and empties it and then pushes the can towards the curb then leaves it in the street..it's in the places where we have to park.takes up about ten parking spots on my block...
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Anonymous
Anonymous

Sounds like you have to many trash cans if it takes up 10 parking places. Respect the trashman he's got a tuff job.

Anonymous
Smitty

That is just plain lazy of them.Have you contacted management or even the workers themselves ? Be polite, state only the facts.Our trash company likes to slam the cans agains...

3.1
#1094718
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We canceled our service because we decided to move to a new location where trash was included. We left the can out by the road as instructed and moved. Everything was fine until we get a cal 2 and a half MONTHS later when they came to get the trash can and it had been...
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1.7
#1090441
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Rumble drivers knocked our mail box and broke it 5-6 weeks ago ! It has been sitting in the grass and I am having to collect the mail at the post office ! Huge inconvenience because we lave for work before the post office opens and closes before we get off work ! Rumke...
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Anonymous
Anonymous

Rumpke is not the only truck in these neighborhoods. People assuming rumpke does all the damage is beyond belief. I'm sure if the driver really did this he would report it cau...

1.8
#1082149
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