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I park near the end of my drive way and I drive and SUV and I can not see directly behind me. So the wonderful employees of Rumpke decide to put the trashcan right behind my vehicle. I leave everyday at 7:30 am, I do not have time to check behind my car and I have hit...
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Anonymous
Anonymous

Good thing it was not a child going to the bus stop and you didn't have time to look....grow up

1.0
I didn't like
  • Lack of reliability
  • When they do not do their job
#1048583
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They went through my trash and found some of my grandmothers mail. I received a letter saying she can't put her trash with mine and they sent her a bill. First off, my grandmother had been living with me while recovering from a broken ankle. Second, how can they be...
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1.8
#1033036
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Today the Rumpke driver for my area/street threatened to come to my house after work and "take care of me". This all started a week ago when apparently I put a can out that was not picked up. I thought perhaps it was too heavy, so being a nice guy, this week I stood...
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Anonymous
Anonymous

I would call the cops and then call a new trash company. rumpke sucks. I used to work there until I had to leave that place. I seen stuff like that all the time.

1.0
I didn't like
  • When they do not do their job
#919892
Reply to reviews

Rumpke - Picked up trash can

Rumpke
#1102433
1.0
Details
September 18 2017 trash can picked up today with out warning . Wasn't to be picked up till Oct 27th 2017. Doesn't get returned until Friday, if that even happens. Very disappointed in rumpke. Somervill,ohio
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Customer service
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Rumpke - Charged for services I canceled!

Rumpke
#1096887
2.1
Details
Canceled services the end of July when I moved out of state. End of August my old bank account was charged for another quarter! Customer service advised me that my services had been canceld, just not my auto pay. Now I am to wait four weeks for a refund. Horrible way to treat good paying customers!
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Rumpke - Will never use

Rumpke
#1081525
I sit and watch my neighbors share trash service and they do nothing about it but will not let me share with my other neighbor because its illegal and considered trash dumping. Unfair!!!!
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Rumpke - Worker not completing duties

Rumpke
#1078926
1.0
Details
Every eeek whoever picks up my trash leaves the lawn bags. I'm calling rumpke in order for the bags too be picked up. I keep being told there is no excuse for the bags not being picked up. I'm contacting the bbb and my city i live in. This is unacceptable
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are you kidding?? Hot summer day and they missed me again??? TERRIBLE SERVICE.. 5112 NANCY AVENUE. LOUISVILLE KENTUCKY ... HOW BLIND OR *** ARE THEY?/ ILL BE SWITCHING MONDAY AUGUST 29.. THIS TRASH OUGHT TO BE SMELLING REALLY WELL BY MONDAY. THIS TRASH OUGHT TO BE...
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#908106
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They have the worst service I have ever had in 30 years at this address. I take out 2-3 small bags every week, and about 8 times in the past 8 months they leave it sitting. When I call the girls in the office are nice to call back and assure they are putting in an...
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1.0
Mount Washington, Kentucky
I liked
  • Girls in office call back
I didn't like
  • Lack of reliability
  • When they do not do their job
#899860
Reply to reviews
Rumpke - Residential Waste Collection Review from Cincinnati, Ohio
Rumpke - Residential Waste Collection Review from Cincinnati, Ohio
Rumpke - Residential Waste Collection Review from Cincinnati, Ohio
Rumpke - Residential Waste Collection Review from Cincinnati, Ohio
My trash keeps getting Skipped...they say there are cars parked on the corners, but theres NOTHING on the corners!! I have called Several times but the problem is still NOT resolved.
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Anonymous
Anonymous

They have No excuse. I have the same problem with Rumpke. Never had these issues with another well known collection company, just with Rumpke. Very poor service and they do...

1.0
#893379
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Good Morning, I would like to request that you speak to the route driver that was picking up trash this morning in Mt. Healthy on Harrison Street, north of Adams Rd. I witnessed him throwing the emptied trash cans back towards the sidewalk from the center of the...
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2.2
I didn't like
  • Throwing my trash can
#892978
Reply to reviews
My trash wasn't picked up again. I (and my guests) get to look at it all weekend, AGAIN. It is so annoying to call and listen to repeated menus and we'll call you back on our next business day. It adds insult to injury. I'm an old woman and have to drag my trash uphill...
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Anonymous
Anonymous

I have the SAME probkem out in Mt Washington, Ky. I am so tired of my trash being skipped and I call, they say they put in a work order for someone to come back and get it, I...

Shively, Kentucky
#891449
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I had to talk to one of collectors about something that are bigger ticket item. I think they do a great job! Sometimes i think these people who conplain ,are people who have never done any hard work in there life. Anyway good job Rumpke. There are people like me who...
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Anonymous
Anonymous

Would you think they do a Great job if you had your trash sitting out on collection day and about 8 times over the past 8 months they skip over and leave it sitting!? Would y...

3.8
#887735
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I've had 4th of July garbage now for almost 3 weeks, I put it out dilligently evey Wednesday morning before 7 am and I return from work to find the *** still sitting there - they apparently are not taking cardboard anymore? Thanks for the memo @ssholes. Seriously - you...
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Anonymous
Anonymous

From the 4th to the 13th when you posted this is only 9 days, you ***!

1.0
I liked
  • When they do their job
I didn't like
  • New pickup policy
  • When they do not do their job
#881821
Reply to reviews