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Summary of Rumpke Customer Service Calls

71 TOTAL CALLS
83% SUCCESSFUL CONNECTIONS
02:49 AVG CALL DURATION
5% ISSUES RESOLVED

Customers Contact Rumpke to Ask about:

Payments and Charges:

  • “Change billing address”
  • “Payment”

Staff:

  • “No customer service”

Employment:

  • “Jobs available starting right away...”

Other:

  • “Recycling wasnt picked up”
  • “Human resources”
  • “No trash pickup”

About Rumpke

Top 5 Likes about Rumpke

When they do their job, Customer service, Timeliness of pickup, Timel, Girls in office call back

Top 5 Dislikes about Rumpke

When they do not do their job, Bizarre telephone system and rude customer service, Throwing of trashcans, Throwing my trash can, Throwing my property away

Top 5 Related Companies

William-Thomas Group

Summary

Rumpke is a family-owned company specializing on waste recycling and waste disposal in Kentucky, Ohio, West Virginia and Indiana. The company was founded in 1932 by William F. Rumpke near Cincinnati, Ohio. Nowadays, Rumpke is the largest waste and recycling firm in Ohio processing over 700 million pounds of waste annually. In 2012 Rumpke was awarded the Best Recycling Firm by Columbus C.E.O. Magazine. The company offers a wide range of recycling solutions for companies and individuals. There are such services as trash collection, recycling collection, large clean-ups. For customers who want to throw away old furniture or massive equipment Rumpke offers Haul-it-Away service.

Rumpke reviews and complaints

Rumpke is ranked 60 out of 792 in Utility category

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Rumpke Stats

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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