Rumpke - Nasty customer service
Unbelievable ordeal to try and reach this company by phone.I reached their automated telephone system (and there is no other option than to go through automated phone ***); I called a phone number on their web page only to (eventually) be told that the number I called doesn't get me to someone who will help (apparently I am serviced by a location whose number isn't listed; transfers; wasted time on hold ...
only to be treated as last week's garbage myself when I did FINALLY reach "customer service." Whew.Glad to be done with this business that has no concern for the customers who butter their bread!
Reason of review: rude customer service AND automated telephone system from ***.
Preferred solution: Have real customer service people really answer your phone and provide service.
I didn't like: Bizarre telephone system and rude customer service.