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Unbelievable ordeal to try and reach this company by phone. I reached their automated telephone system (and there is no other option than to go through automated phone ***); I called a phone number on their web page only to (eventually) be told that the number I called doesn't get me to someone who will help (apparently I am serviced by a location whose number isn't listed; transfers; wasted time on hold ...

only to be treated as last week's garbage myself when I did FINALLY reach "customer service." Whew. Glad to be done with this business that has no concern for the customers who butter their bread!

Reason of review: rude customer service AND automated telephone system from ***.

Preferred solution: Have real customer service people really answer your phone and provide service.

I didn't like: Bizarre telephone system and rude customer service.

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