State: Ohio Clear all filters (64 of 136 reviews match)
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gave every one a trash can and said they will not dump unless it is a rumpke trash can. had it for 3 weeks. took it never gave me a reason why. I called them and they said it would be 10 work days before I could get another one. called again after 3 weeks. said the...
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Company wrote 0 private or public responses to the review from Nov 09.
#1396952
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I was told by my maintenance man that the trash for my rental property had not been picked up on Monday afternoon; which is the regular trash day. I called Rumpke's customer service department and was not given any reason why the trash had not been picked up; but that...
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Company wrote 0 private or public responses to the review from Oct 30.
#1391510
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I moved from Columbus 7/17 and terminated my account. I was told to leave my cans out on final trash day 7/19 and the cans would be picked up. Was told I would get a small credit back. 2 months later I get a bill for $158 for unreturned cans at my new house! I did...
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Company wrote 0 private or public responses to the review from Sep 20.
2.4
#1361007
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Rumpke - Cannot reach dispatch.....ever.

Why are the menu options nonexistant? There is a option for dispatch, but then I sit on hold for 10 minutes. I just want to get a dumpster or restroom serviced and I can't even get through. Ever! I've tried several different phone numbers only to get the same menu and same wait time. I work for a large construction company that uses alot if dumpsters and portable restrooms. I think I'll be moving my business to a company that has time for me.
Company wrote 0 private or public responses to the review from Sep 19.
3.9
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#1360145
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Since 2014 to present I have experienced more than a 74% increase in my quarterly invoice. Why does Rumpke insist on added a fuel charge and administrative charge in addition to the base service charge. Shouldn't that be included in the base as a cost of doing...
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Company wrote 0 private or public responses to the review from Aug 28.
Anonymous
Trashed

They are liars like every other trash company. They quote a price, say that's final cost, then bill with a surcharge added on top of that price even though they say these char...

Anonymous
Anonymous

Believe me they are worth the cost my trash company is republic I pay 50 a month I can’t get their svc

2.3
#1340916
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Took away "myfreechecking.com" and their Rumpke.com site ALWAYS makes me reset my password and I have to have My ACCOUNT# to pay by phone - so I get stuck not being able to pay b/c my emails don't have the account# in them and I don't have a paper bill to look at. I...
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Company wrote 0 private or public responses to the review from Aug 26.
2.1
#1339162
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Rumpke - No service just horrible

They pickup trash whenever they want miss collections at least half of the time. Customer service is horrible they just give lip service but never resolve the issue. Never use these people!!!
Company wrote 0 private or public responses to the review from Jul 28.
1.0
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Broadview Heights, Ohio
#1315135
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I hate rumpke they don’t pick up my trash, they break my trash can and all the supervisors tell me is that there is nothing they can do. Rumpke monopolized trash and they give you terrible service experience
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Company wrote 0 public responses to the review from Jul 04.
Anonymous
Anonymous

If they don't pick your trash up then how they breaking your cans?? Exactly false information!!

Anonymous
Anonymous

Yeah I'm sure your trash cans weight to much if they got broken. Damn I hate liars!!! That's the problem that these workers deal with the customers always right when 99% of th...

1.0
#1295426
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Rumpke - Our trash was not collected

Rumpke - Our trash was not collected
Rumpke - Our trash was not collected
Have had date change of pick up service. Not picked up for three weeks.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jul 02.
1.1
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Wellston, Ohio
#1294076
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Contact Rumpke

Mailing Address:
Rumpke Waste & Recycling Corporate Headquarters
4598, 10795 Hughes Rd
Cincinnati, Ohio 45251
United States
Phone:
(800) 828-8171
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2 times in 6 months this company has forgot to pick up my trash the driver is a total bonehead and throws your cans around and leaves trash laying around unfortunately the got a monopoly on the market....0 star rating overall buffoonery and sub standard customer...
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Company wrote 0 private or public responses to the review from Jun 12.
Anonymous
Anonymous

If hes leaving trash lay around then obviously your not bagging it and the canis probably overweight. Put yourself in his shoes and maybe you'll appreciate the job hes doing i...

1.0
#1278636
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