State: Ohio City: Columbus Clear all filters (4 of 105 reviews match)
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Rumpke - Horrible

Takes 3-5 business days to process on line payments and service is discontinued if you are 2 days late. Do not have ability to contact drivers. Worst customer service ever . DO NOT CARE DO NOT USE
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1114434
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I've had 4th of July garbage now for almost 3 weeks, I put it out dilligently evey Wednesday morning before 7 am and I return from work to find the *** still sitting there - they apparently are not taking cardboard anymore? Thanks for the memo {{REDACTED}}....
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Anonymous
Anonymous

From the 4th to the 13th when you posted this is only 9 days, you ***!

1.0
I liked
  • When they do their job
I didn't like
  • New pickup policy
  • When they do not do their job
#881821
Reply to reviews

It does NOT say anywhere about a limit to the amount of trash you can set out that they will take, NOWHERE. We put out 7 cans one day. They left 3 cans, full ones, sitting and emptied the others. We PAY you for trash removal and our CONTRACT does NOT state any LIMIT...
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Anonymous
Anonymous

Can you go with Republic? They're cheap.

Anonymous
Duh

It actually says very specifically how many bags and/or cans they will take each pickup.

#504659
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Ok so we were late on our rumpke bill and they didn't take our trash. We payed up our bill and the next week they STILL didn't pick it up! I called them and they said they cancelled our service on May 31st yet they still picked up our trash in April. They never...
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Anonymous
Matt

Here is the thing. They wont ever send me a bill in the mail. They used to E-mail them but they quit doing it. They had no account nuber it was only on the dissconnect notice...

Anonymous
hilliard

your workers should obtain a the employees of rumpke should work on obtaining a GED and get a real job in fast food

#181537
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