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For 6 weeks now the garbage truck has arrived in my neighborhood at 5 freakin AM. Why??? We have children that need their sleep for school and adults who need sleep to drive to work. Have some respect RUMPKE. I’m going to find out when the mayor can look into changeing...
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Company wrote 0 private or public responses to the review from Dec 11.
Anonymous
Mindy

I live in a small town and the truck is operated by one person - he has to drive, get out to get the cans and put the trash in the truck. So, 5 seconds you say?? No - it takes...

Anonymous
Anonymous

Then you'll complain when you can't get by em when the school bus is around. It's a no win situation with these companies if a rumpke truck wakes you up for 5 seconds big deal...

1.0
#1420704
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Rumpke - TRASH CAN

i was told I needed a rumpke trash can for them to take my trash. I got one and a few weeks later they took it. it had been over 2 months but I finally got it. I would like to thank every one involved in this long 2 months. including rumpke for getting this out to me. hopefully I will not have to go thru this again. thank you pissed consumer for your time.
Company wrote 0 public responses to the review from Dec 10.
#1419705
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Rumpke - Failed trash pick up

I called customer service and talked to a lady called cassie.She proceed to ask me all kinds of questions such as did I have it out on time answer yes ,could my trash cans be seen answer yes. My neighbors called their trash was not picked up. Cassie told them that the driver said we did not have it out. That was a lie 'We have cameras on our houses to prove our point .What about you
Company wrote 0 private or public responses to the review from Dec 04.
#1415212
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Rumpke - Pickup

I tried to contact them to pick up a futon mattress.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 12.
1.4
Details
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
#1399073
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Just need yall to pick up a couch next trash day or whenever, thats all
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 09.
Anonymous
Anonymous

Couch or anything upholstery MUST be wrapped in plastic...thanks. It's just a precautionary measure for bedbugs. Most drivers I know wont take them unless they have been wrapp...

5.0
#1397220
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gave every one a trash can and said they will not dump unless it is a rumpke trash can. had it for 3 weeks. took it never gave me a reason why. I called them and they said it would be 10 work days before I could get another one. called again after 3 weeks. said the...
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Company wrote 0 private or public responses to the review from Nov 09.
#1396952
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I was told by my maintenance man that the trash for my rental property had not been picked up on Monday afternoon; which is the regular trash day. I called Rumpke's customer service department and was not given any reason why the trash had not been picked up; but that...
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Company wrote 0 private or public responses to the review from Oct 30.
#1391510
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Rumpke - Working tume

Went to dump to dump trash - arrived 355pm. Customer servuce staed open until 4pm. Refused us service! Refused! Must be nice to refuse service for your employer a d still have a job.
Company wrote 0 private or public responses to the review from Oct 12.
#1380151
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They bought out Capital Waste, and customer service completely feel off. They admitted that they messed up my auto pay, and then told me they would fix it and come pick up my trash. Well they never picked it up, even after 5 calls, where I had the pleasure of taking to...
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Company wrote 0 private or public responses to the review from Oct 09.
2.0
I liked
  • When they do their job
I didn't like
  • Bizarre telephone system and rude customer service
  • Nothing was accomplished
#1377795
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Contact Rumpke

Mailing Address:
Rumpke Waste & Recycling Corporate Headquarters
4598, 10795 Hughes Rd
Cincinnati, Ohio 45251
United States
Phone:
(800) 828-8171
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I added 2 credit cards to my account but when I try pay, the 'Account' but the system won't show my credit cards when I try to pay. I called twice they swore that they going to fix the website. My automatic payment failed. No email notification. They stopped service at...
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Company wrote 0 public responses to the review from Oct 06.
#1374543
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