In early January, I contacted Rumpke to get a refund for overpayment on a trash bin rental which the city of Westlake said I was entitled to. Rumpke said they had no record at all of any payment I made. It gets better. In early February, I placed an almost-new 35...Read more
Broadview Heights, Ohio
- Timeliness of pickup
I didn't like
- Loss of trash bin
At least every other month I am calling Rumpke because the truck has missed our street. This week they picked up our street but failed to pick up at my home. Yes, my trash was out the night before and I pay my account a year in advance and utilize one of the large...Read more
I made the mistake of signing up for Rumpke's trash pickup service. I paid a lot to begin with and a couple weeks after was hit with another charge of $26. I was initially being billed for a plastic trash receptical that never arrived. I waited to pay, thinking that I...Read more
Rumpke - Dont pick the garbage on 12157 kenn,rd springdale and other.
Never respond not body pick my garbage on 12157 kenn, rd today and other neiborth is pick all ready why my not .
This morning, 20 Feb 2018, between 6:09am and 6:37am at least two large Rumpke construction dumpster trucks working at the MI Homes Hudson Hills construction site along Hudson Hills Drive in Deerfield Township (Mason address) made enough noise to wake us up. The Rumpke...Read more
Rumpke - Rocky service is deteriorating
We take containers to the curb the driver only picks up partial have never had a problem in the past their service is rapidly deteriorating and their prices are rapidly increasingSeriously considering changing providers
A Rumpke driver cane down an alley in our subdivision and there are no commercial trucks permitted on those surfaces. They must stay on the city street. This is not a repeated issue in our neighborhood. I called Customer Service and the gal listened to my complaint...Read more
I have never had issues with Rumpke recycling up until a couple of weeks ago. They failed to pick up our recycling bin on pick up day. We placed it on our curb before 7Am next to our garbage can and bags. I called Rumpke and said they would send someone out/back to...Read more
We had there service for only a short time. They wouldn't pick up more than 2 cans. I set out an extra bag and they couldn't pick it up. Now they block the whole road during pick up on our street. Not letting any cars around and making it very dangerous. Very rude...Read more
Worst customer service and lazy drivers. Constantly missing my street. And when they did pick it up he took half and left. When i called they said they wiil get it next week. My cans are full and they claim they wont pick bags off the ground. She told me to put my...Read more
Do you have something to say about Rumpke? What happened? What can we help you with?