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Had some larger items to go out (twin mattresses and frame). Was told they would charge me extra but to put them out. They didn't pick them up. Told me AFTERWARDS to "wrap the mattresses in plastic" and we'll pick them up on Saturday when we make the rounds of places...
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Anonymous
Anonymous

Didn't list myself as "ANONYMOUS." Would be GLAD to give my name. There was nowhere on the form to put it. LIARS.

1.0
#880333
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Frequently Rumpke misses our house. For the past three weeks, I have had yard waste out--sticks in nicely tied bundles and a container of garden clippings. I called Rumpke. The dispatcher apologized and said they would get it the next week. They did not. Last week, one...
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Anonymous
Anonymous

I have had the same problems. Again, this past Friday, one truck took the trash, another took the recycle and here it is Monday and the yard waste bin (with a Rumpke yard wast...

2.0
I didn't like
  • Lack of reliability
#871168
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The charges in which I was billed for must be removed because my spouse and I had left the property prior to the bill. Also, the fact that we can continue to be billed for a property that we no longer reside in is preposterous! I demand that these charges be written...
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I liked
  • Accessibility
I didn't like
  • Charges that do not exist
#859741
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Rumpke Residential Waste Collection Review

Rumpke
#886224
1.0
Details
The garbage collectors are rude and there are times when they dont even take my garbage. Terrible service, its a shame there isnt another company to switch to. Rumpke can kiss my a**
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Short Review on June 20, 2016

Rumpke
#868920
1.5
Details
I have had rumple for 9 years now. This has to be the only company I know that does not care about their customers within a month I have been missed 3 times asked to talk to a manager and they are too busy. So I just sit and wait till they decide to get my trash. Don't use this company there are other ones that care
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Rumpke Residential Waste Collection Review

Rumpke
#842848
Paid for a 20 yard dumpster, they said it was going to be dropped off on Tuesday and didn't get it until Thursday. I paid over 400 dollars and they will not refund me my money!!! So i only got 2 days of services. My husband and i keep calling, they keep changing there story, VERY VERY rude people!!!
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Rumpke Trash Collection Review

Rumpke
#765508
1.0
Details
Over the past 2.8 years I've replaced 7 garbage bins and 3 recycle bins. The bins are never fully emptied by the Rumpke crew, as if they're in a hurry. I've called the Westlake, Ohio Service Department too many times to count. I'm now resorting to calling my councilman and the mayor's office.
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I'm so disappointed with the trash service here since the switch to Rumpke. I had a mattress all wrapped up and set out today with the green sticker and here we are at 6:30 pm and it's still out there. I have severe back pain it's difficult for me to coordinate to...
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1.4
#825671
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It is so sad to see uncial he'd employees for the only company which monopolies the trash service in Dublin neighborhood. I eye witnessed the employee throwing the empty bins on the side of the street and they are laying on the grass of the house yards and on the side...
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1.0
#819768
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Horrible service. Doesn't pickup garbage half the time. Leaves cans thrown everywhere. Planning on switching soon.
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Anonymous
Anonymous

Yeah *** service in Louisville.. Always missing me half the time in Louisville..Dont seem to give a *** either. Switching to Waste Management very soon.Always missing me half ...

#802439
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Anyone thinking about using rumpkie you should reconsider .. They have been charging a $5.10 fuel surcharge. When I called to asked why they charge this with diesel prices the lowest in years. The witch on the other end stated it will always be on my bill. Well I...
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2.7
#792577
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The absolute rudest people I've ever encountered. They obviously don't have any respect for their customers, which is why I canceled my service with them. Dealing with Isaac, sealed the deal for me. His arrogance and inconsideration was very unprofessional, and...
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Anonymous
Anonymous

They are very lazy. They rarely put the trash cans back where they found them, but instead put them in the driveway, blocking it. Have to get out of my car, move the *** cans ...

1.0
Galion, Ohio
#771403
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Rumpke Trash Collection Review from Humble, Texas
Rumpke Trash Collection Review from Humble, Texas
Your truck left a big hole in our road. Orchard Ct. Pendleton Ky
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#770166
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I have never left a negative review on a company but that's is changing today. We have used Rumpke for many years with no complaints until the last several months they refused to empty our dumpster-the driver would get out of his truck and literally grab the two bags...
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#746178
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