Product: Rumpke Customer Care Clear all filters (0 of 7 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Rumpke - Pickup

I tried to contact them to pick up a futon mattress.
1.4
Details
Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Equipment Quality
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Rumpke Customer Care
#1399073
Reply to reviews
gave every one a trash can and said they will not dump unless it is a rumpke trash can. had it for 3 weeks. took it never gave me a reason why. I called them and they said it would be 10 work days before I could get another one. called again after 3 weeks. said the...
Read more
Product
Rumpke Customer Care
#1396952
Reply to reviews
Show

Rumpke - Working tume

Went to dump to dump trash - arrived 355pm. Customer servuce staed open until 4pm. Refused us service! Refused! Must be nice to refuse service for your employer a d still have a job.
Product
Rumpke Customer Care
#1380151
Reply to reviews
They bought out Capital Waste, and customer service completely feel off. They admitted that they messed up my auto pay, and then told me they would fix it and come pick up my trash. Well they never picked it up, even after 5 calls, where I had the pleasure of taking to...
Read more
2.0
Product
Rumpke Customer Care
I liked
  • When they do their job
I didn't like
  • Nothing was accomplished
  • Bizarre telephone system and rude customer service
#1377795
Reply to reviews
My uncle died, and I am only person to take care of his stuff, I called Rumpke to cancel his trash pickup and they refused, said she had to speak to him in person, told her he was deceased, she said I would need to mail or fax a copy of his death certificate to her....
Read more
Product
Rumpke Customer Care
#1285217
Reply to reviews
A Rumpke driver cane down an alley in our subdivision and there are no commercial trucks permitted on those surfaces. They must stay on the city street. This is not a repeated issue in our neighborhood. I called Customer Service and the gal listened to my complaint...
Read more
4.2
Product
Rumpke Customer Care
I liked
  • Customer service
#1184833
Reply to reviews
Show

Rumpke - Charged for services I canceled!

Canceled services the end of July when I moved out of state. End of August my old bank account was charged for another quarter! Customer service advised me that my services had been canceld, just not my auto pay. Now I am to wait four weeks for a refund. Horrible way to treat good paying customers!
2.1
Details
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Value for money
Product
Rumpke Customer Care
#1096887
Reply to reviews