Product: Rumpke Residential Waste Collection Clear all filters (0 of 30 reviews match)
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0 star rating overall buffoonery and sub standard customer service im moving soon hopefully RUMPKE will not be the waste removal company in my new humble abode ..RUMPKE SUCKS ALWAYS HAS ALWAYS WILL .im running out of ranting matterial so im just going to say RUMPKE...
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Anonymous
Anonymous

If hes leaving trash lay around then obviously your not bagging it and the canis probably overweight. Put yourself in his shoes and maybe you'll appreciate the job hes doing i...

1.0
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Rumpke Residential Waste Collection
#1278636
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Rumpke - Terrible....canceling today!

Our trash only gets picked up maybe every two weeks when it's suppose to be picked up every week. Out recycling has set out for four weeks straight, when it's suppose to be picked up every two. We have called countless times and all they tell you is ok, we will have someone out in 24 to 48 hours which is a lie by all the different call service reps they have. They are a joke.
1.0
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Rumpke Residential Waste Collection
#1256054
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Rumpke - No Service

After they skipped our trash pickup i called and left two messages then my wife called monday still no pickup called tuesday no pickup
1.0
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Rumpke Residential Waste Collection
#1245590
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My cans are consistently left in the street where traffic can hit them after they are emptied by Rumpke. I called to let customer service know that this is unsafe. Two weeks later after putting my trash can out the night before I watched the rumpke employee take my...
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Anonymous
Anonymous

You say they always sit em in the street right? Well maybe it was windy that day and they said what the *** hes gonna complain anyways so let's sit em in the neighbors yard an...

Anonymous
Anonymous

Tell the truth they just don't do stuff like this for the *** of it. Wind possibly blew your can in the street and they cannot sit all day and hold your can till you come home...

1.6
Butler, Kentucky
Product
Rumpke Residential Waste Collection
#1236657
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Rumpke - Single Mom
Rumpke - Single Mom
Mind you, we didn't even put cans out last week. I cleaned the garage this past weekend. I got a hold of rumpke, haven't heard anything yet. How is it okay to throw personal property and cuss at someone IN FRONT OF THEIR KIDS??? I better hear something. Videotaping...
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Anonymous
Anonymous

Doesn't address cussing , no excuse, also trucks lift cans now not like old days so much, sounds like a hole driver, definitely, poor company

Anonymous
Anonymous

It's like everything else in this world it's called rules. Your can was more than likely over the weight limit. How would you like to drive for rumpke have 800 stops and lift ...

3.2
Product
Rumpke Residential Waste Collection
I liked
  • When they do their job
I didn't like
  • Bizarre telephone system and rude customer service
  • When they do not do their job
  • Throwing of trashcans
#1227703
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Rumpke is the worst! We moved to our home a little over a year ago, since moving there we have not had our gabage picked up consistantly ever. We have made calls at least 3 x a month to rumpke who always promises it will not continue to happen, yet it continues. Fed...
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Anonymous
Xray

Mr. Anonymous you sure contradict everybody that makes a comment up here especially if it's bad you may have good service where you're at but I know from experience Services i...

Anonymous
Anonymous

You probably hide your can behind vehicles or trees. They just don't go blind everytime they drive past your house. Make it visible it's really easy to do. Respect the freshma...

2.1
Product
Rumpke Residential Waste Collection
#1225113
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but they can skip me and take my money for it. So we are just going to drag the trash back up the 1/4 mile driveway and hope they feel like doing their jobs next week. really not happy customer. I am going to see if someone else wants my business, after 17 years with Rumpke...
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3.2
Product
Rumpke Residential Waste Collection
I liked
  • Customer service
I didn't like
  • Nothing was accomplished
#1220782
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In early January, I contacted Rumpke to get a refund for overpayment on a trash bin rental which the city of Westlake said I was entitled to. Rumpke said they had no record at all of any payment I made. It gets better. In early February, I placed an almost-new 35...
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Anonymous
Anonymous

Have you ever heard of a thing called wind? It happens alot in the winter months and yes unbelievable it blows hard enough to make your can disappear. Do you really think rump...

2.0
Broadview Heights, Ohio
Product
Rumpke Residential Waste Collection
I liked
  • Timeliness of pickup
  • Timel
I didn't like
  • Loss of trash bin
#1220196
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At least every other month I am calling Rumpke because the truck has missed our street. This week they picked up our street but failed to pick up at my home. Yes, my trash was out the night before and I pay my account a year in advance and utilize one of the large...
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1.2
Wellston, Ohio
Product
Rumpke Residential Waste Collection
#1216667
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Rumpke - Dont pick the garbage on 12157 kenn,rd springdale and other.

Never respond not body pick my garbage on 12157 kenn, rd today and other neiborth is pick all ready why my not .
1.2
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Georgetown, Ohio
Product
Rumpke Residential Waste Collection
#1201486
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