Product: Rumpke Residential Waste Collection Clear all filters (0 of 34 reviews match)
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I called Rumpke's customer service department and was not given any reason why the trash had not been picked up; but that they will dispatch this to the Supervisor and someone should be out as soon as possible or with 48 hours. I have an 11 unitl building and i have...
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Rumpke Residential Waste Collection
#1391510
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:angry: I live in Gahanna, so our trash collection company is Rumpke. This last Tuesday, when they collected the trash, the worker dumped the can with the lid still on. The lid evidently came off because the trash can was almost empty (didn't even empty it completely)....
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Rumpke Residential Waste Collection
#1341938
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Why does Rumpke insist on added a fuel charge and administrative charge in addition to the base service charge. Shouldn't that be included in the base as a cost of doing business? Let's face it how else would Rumpke get to my house to pick up trash beside drive....
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Anonymous
Anonymous

Believe me they are worth the cost my trash company is republic I pay 50 a month I can’t get their svc

2.3
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Rumpke Residential Waste Collection
#1340916
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0 star rating overall buffoonery and sub standard customer service im moving soon hopefully RUMPKE will not be the waste removal company in my new humble abode ..RUMPKE SUCKS ALWAYS HAS ALWAYS WILL .im running out of ranting matterial so im just going to say RUMPKE...
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Anonymous
Anonymous

If hes leaving trash lay around then obviously your not bagging it and the canis probably overweight. Put yourself in his shoes and maybe you'll appreciate the job hes doing i...

1.0
Product
Rumpke Residential Waste Collection
#1278636
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Ive had this service now for about 4 months and they have picked up my trash maybe 3 times. I have a large bill with them and ofcourse expected to pay but for what?? Everytime I call in to tell them whats going on they always tell me it will get resolved but it never...
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Anonymous
Anonymous

Yup, sounds like Rumpke. Sometimes they’re closed by the time you get home from work, so you have to wait until the next day or even better Monday! You

Anonymous
Anonymous

Probably not getting it out on time they do have start times they have to abide by stop saying it’s out night before contact a supervisor or something if problem reoccurs

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Rumpke Residential Waste Collection
#1269348
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Rumpke - Terrible....canceling today!

Our trash only gets picked up maybe every two weeks when it's suppose to be picked up every week. Out recycling has set out for four weeks straight, when it's suppose to be picked up every two. We have called countless times and all they tell you is ok, we will have someone out in 24 to 48 hours which is a lie by all the different call service reps they have. They are a joke.
1.0
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Exchange, Refund and Cancellation Policy
Product
Rumpke Residential Waste Collection
#1256054
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Rumpke - No Service

After they skipped our trash pickup i called and left two messages then my wife called monday still no pickup called tuesday no pickup
1.0
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Product
Rumpke Residential Waste Collection
#1245590
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My cans are consistently left in the street where traffic can hit them after they are emptied by Rumpke. I called to let customer service know that this is unsafe. Two weeks later after putting my trash can out the night before I watched the rumpke employee take my...
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Anonymous
Anonymous

You say they always sit em in the street right? Well maybe it was windy that day and they said what the *** hes gonna complain anyways so let's sit em in the neighbors yard an...

Anonymous
Anonymous

Tell the truth they just don't do stuff like this for the *** of it. Wind possibly blew your can in the street and they cannot sit all day and hold your can till you come home...

1.0
Butler, Kentucky
Product
Rumpke Residential Waste Collection
#1236657
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Rumpke - Single Mom
Rumpke - Single Mom
Mind you, we didn't even put cans out last week. I cleaned the garage this past weekend. I got a hold of rumpke, haven't heard anything yet. How is it okay to throw personal property and cuss at someone IN FRONT OF THEIR KIDS??? I better hear something. Videotaping...
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Anonymous
Anonymous

Doesn't address cussing , no excuse, also trucks lift cans now not like old days so much, sounds like a hole driver, definitely, poor company

Anonymous
Anonymous

It's like everything else in this world it's called rules. Your can was more than likely over the weight limit. How would you like to drive for rumpke have 800 stops and lift ...

3.0
Product
Rumpke Residential Waste Collection
I liked
  • When they do their job
I didn't like
  • Bizarre telephone system and rude customer service
  • Garbage man cursing at me in front of kids
  • Throwing of trashcans
#1227703
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Rumpke is the worst! We moved to our home a little over a year ago, since moving there we have not had our gabage picked up consistantly ever. We have made calls at least 3 x a month to rumpke who always promises it will not continue to happen, yet it continues. Fed...
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Anonymous
Xray

Mr. Anonymous you sure contradict everybody that makes a comment up here especially if it's bad you may have good service where you're at but I know from experience Services i...

Anonymous
Anonymous

You probably hide your can behind vehicles or trees. They just don't go blind everytime they drive past your house. Make it visible it's really easy to do. Respect the freshma...

1.7
Product
Rumpke Residential Waste Collection
#1225113
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