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They went through my trash and found some of my grandmothers mail. I received a letter saying she can't put her trash with mine and they sent her a bill.

First off, my grandmother had been living with me while recovering from a broken ankle. Second, how can they be allowed to go through my trash?

Third, how can they send my 70 year old grandma a bill for a service she never signed up for?!?!? Even if she hadn't been living with me I'm allowed up to ten bags a week, who are they so say she can't put a bag of trash in with mine?

Product or Service Mentioned: Rumpke Residential Waste Collection.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Apr 11, 2017.
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