Product: Rumpke Waste Collection Clear all filters (0 of 14 reviews match)
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Rumpke - Failed trash pick up

I called customer service and talked to a lady called cassie.She proceed to ask me all kinds of questions such as did I have it out on time answer yes ,could my trash cans be seen answer yes. My neighbors called their trash was not picked up. Cassie told them that the driver said we did not have it out. That was a lie 'We have cameras on our houses to prove our point .What about you
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Rumpke Waste Collection
#1415212
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Rumpke - Cannot reach dispatch.....ever.

Why are the menu options nonexistant? There is a option for dispatch, but then I sit on hold for 10 minutes. I just want to get a dumpster or restroom serviced and I can't even get through. Ever! I've tried several different phone numbers only to get the same menu and same wait time. I work for a large construction company that uses alot if dumpsters and portable restrooms. I think I'll be moving my business to a company that has time for me.
3.9
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Rumpke Waste Collection
#1360145
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Rumpke - Don't take my trash for 2 weeks

Then don't took my trash is very poor rumpke job very lazy worker is big issues for take my tradh
1.3
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Rumpke Waste Collection
#1351296
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Rumpke - Horrible service

Rumpke has failed dozens of times to pickup out trash. Most recently it has been 2 weeks in a row with both times they said they woulf send someone back out to get it. They never came. Now we have 3 weeks of trash. What can I do to get them to pick it up?
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Rumpke Waste Collection
#1332515
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Rumpke - Trash not picked up again! ! !

They always refuse to pick it up or credit our account. They screw rural customers but not suburban customers. We need to start a law suit , look into an antitrust suit against these unethical thieves !
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Rumpke Waste Collection
#1299026
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Rumpke - Need trash can picked up.

Found a cheaper company. After having trouble with new billing system and damaged can not being replaced. Dropped service last week still waiting for can to be picked up. 5208 firwood ln Louisville, Ky 40291.
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Rumpke Waste Collection
#1290723
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Rumpke - Our trash was not collected

It has been 48 hours from the original complaint on Tuesday 29th of our trash not being collected. The trash can has a very possible chance of blowing over from the incoming storm and we just wanted to know if we should still leave it out in the road or pull it back and also if there was someone dispatched to come out and collect our trash. Thank you and have a blessed day!
4.7
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Rumpke Waste Collection
#1268633
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We contacted Rumpke on Tuesday (day of scheduled pickup) and 3 days later still no response. Rumpke also double charged for a sofa pickup that we ordered last month. We authorized a one time payment for the special pickup. Apparently Rumpke will continue to charge a...
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Anonymous

Good luck with republic they gouge u on price and they are doing away with residential svc

1.0
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Rumpke Waste Collection
#1264687
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they are supposed to pick up my trash on Monday but half the time they don't I think its time to file a joint law suite call any one you can think of like the commissioner govener atterony general irs the only way this will change is to hit them where it hurts they...
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Rumpke Waste Collection
#1257073
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Rumpke sent the $26 to collection right away! My feeling is they have some financial interest in the collection service. I tried calling Rumpke in the summer of 2017 to resolve this. I kept getting higher amounts each time I called. The first just wanted the $26 and...
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1.0
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Rumpke Waste Collection
#1215354
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