Rumpke - Truck in alley not permitted
A Rumpke driver cane down an alley in our subdivision and there are no commercial trucks permitted on those surfaces. They must stay on the city street.
This is not a repeated issue in our neighborhood. I called Customer Service and the gal listened to my complaint very politely, then transferred me to someone who could better handle my complaint. The next gal I spoke with was equally polite and listened very carefully to my concern. Our conversation ended with her stating she would talk to the route driver in case it was a new driver.
She took my name and number and I have every reason to believe she will report back to me.
Kudos Rumpke! Your job is not an easy one!!
Reason of review: Good customer service.
Rumpke Pros: Customer service.
Location: 3800 Struble Rd, Cincinnati, OH 45251, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content