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4.2

A Rumpke driver cane down an alley in our subdivision and there are no commercial trucks permitted on those surfaces. They must stay on the city street.

This is not a repeated issue in our neighborhood. I called Customer Service and the gal listened to my complaint very politely, then transferred me to someone who could better handle my complaint. The next gal I spoke with was equally polite and listened very carefully to my concern. Our conversation ended with her stating she would talk to the route driver in case it was a new driver.

She took my name and number and I have every reason to believe she will report back to me.

Kudos Rumpke! Your job is not an easy one!!

Reason of review: Good customer service.

Rumpke Pros: Customer service.

Location: 3800 Struble Rd, Cincinnati, OH 45251, USA

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